Marketing Agency Project Coordinator

We are seeking a Marketing Agency Project Coordinator to join our Operations team.

You will facilitate internal and client communications regarding status of deliverables and meeting program milestones.

Essential Duties and Responsibilities include:

• Attend client meetings in order to document actions
• Facilitate post meetings with AM to review actions & make updates as needed
• Draft client facing post meeting email and send to AM to send to client, with 18 hours of meeting
• Update project tasks within our project management system, based on meeting actions, including: 
  • Changes in client deadlines
  • Adding details/insights discussed in meeting 
  • Delays/changes in timelines due to client dependencies
• Add any new tasks based on meeting

Potential Future Responsibilities

• Respond to client emails regarding status, shipping deliverables and with a due date to respond to client emails 
• Send proactive client communication
  • Weekly (or more/less frequently based on program volume) status update, based on post meeting email
    • Follow up on client to dos
    • Provide status on TopRank items
  • Changes in deadlines or delivery dates
• Update client projects daily based on client approvals, resourcing delays, timeline needs, etc. and align with the client-facing timeline as needed
• Build new projects based on scoping grids within PM system
• Adjust tasks based on internal capacity and deadlines
• Reporting
  • Report weekly on which tasks are rolling week to week and how it impacts the client timeline, overdue tasks, and upcoming tasks that need to be rescheduled or updated with more details
  • Report monthly on project profitability & timeline adherence by client, milestone, and task
  • Report monthly on project deliverables to flag task sets that are out-of-template or in need of a new process

Required Qualifications and Skills

• Extremely strong and professional written & verbal communication skills
• Ability to prioritize and manage workloads for yourself and your team
• Experience with PM tools (Mavenlink experience a plus)

TopRank® Marketing offers a significant opportunity for advancement, extremely competitive time off policy, IRA retirement plan, premium health insurance and other benefits!

We also enjoy a fun and hard working environment that rewards creativity, smart problem solving and most of all, putting our company mantra into action: Client, Company, Self.

How to Get This Gig

Please send a copy of your resume to hr @ toprankmarketing.com if you are loving what you’ve read!