Without anyone accusing me of exaggerating, I can safely say that Joe Pulizzi is a bona fide content marketing visionary. Joe started using the term “content marketing” in 2001, long before the rest of the industry caught on to its potential. In the past decade and a half, Joe has firmly established his thought leadership in the field, earning the nickname “The Godfather of Content Marketing.”
In 2007, Joe founded the Content Marketing Institute (CMI), which has grown into a vital resource for thousands of marketers worldwide. In addition to building a massive hub of marketing resources, classes, and training programs, CMI produces Content Marketing World, the world’s largest content marketing event.
I recently sat down with Joe for a sneak preview of his keynote address at the 2015 Content Marketing World. Read on for Joe’s thoughts on how content marketing is evolving, the strategies that led to CMI’s success, and how to become an “octopus of content love.”
If you focus on a subscriber approach to audience development, you can go deeper with your content and emphasize value.
Without giving too much away from your keynote, what are 3 exciting evolutions for content marketing that you see on the horizon?
- I’m really interested in the merger and acquisition scene. It’s going to hit people like a big surprise, especially in B2B. Particularly in tech, companies will see content factories already built and those will be attractive acquisitions when considering the time it takes to build.
- Only 30% of marketers have subscription growth as a key metric. It speaks to where we are with content marketing. The notion that we need to build content for the buyer’s journey and different stages has been overblown. It’s easier to simplify that idea and just become an ongoing guide and resource and we touch the customer with value – every day, every week. They’re going to create their own buyer’s journey anyways. If you focus on a subscriber approach to audience development, you can go deeper with your content and emphasize value. Instead of focusing on 57 segments and 5 stages, create an incredible experience for your customers and you’ll have an amazing outcome. Simplify and create more value.
- I’m excited about the field of journalism again. Marketers are bringing in professional journalists that have a nose for stories. The media business model is broken, but media itself is flourishing. There’s never been lower barriers to entry and easier ways for customers to access it. The more journalists in marketing, the better. If they want to tell great stories and have funding to do so, the opportunity is there.
Digital publishing has become more popular because we can, and not for the right reasons.
Based on your recent report at CMI, it appears that B2B and B2C marketers alike are continuing to struggle with measurement of content marketing activities. What do you believe are the biggest barriers to either collecting the data or focusing on the right metrics?
The clear majority of marketers have no documented content marketing strategy. If we can start with documenting the why, the business goal and audience, then you can begin to develop an action and execution plan that includes measurement. Digital publishing has become more popular because we can, and not for the right reasons.
People implementing content marketing do so because they’re told to, without understanding why. Content marketers need to ask the right questions relevant to achieving business goals.
We want to be an octopus of content love to provide them with options.
What are the biggest challenges that your own company faces when it comes to content creation, promotion and measurement?
Choosing the right activities – there are so many things we could do. Our key metric to everything is based on subscribers. I’m focused on creating a unique story that subscribers can’t get anywhere else. I’m focused on looking at subscribers and how we can improve.
Those people that engage with at least 3 different types of content, they are way more likely to attend CMI or buy something from us. We want to be an octopus of content love to provide them with options. The more we can do that the more positive results we’ll see.
Brands with huge budgets are struggling because they are so campaign focused.
What is the single most important thing you’ve learned in your journey from publishing to becoming the “Godfather of Content Marketing”?
If you build a loyal audience over time, you can sell them whatever you want. Focus on a content niche relevant to an area of business that you’re focused on, and develop an audience. As you build that audience, you can figure out what best to sell to your community.
Brands with huge budgets are struggling because they are so campaign focused.
There’s convergence – media companies are becoming product and product companies are becoming media companies. Soon you won’t be able to tell the difference.
What Content Marketing mix is CMI currently experiencing the most success with?
The podcast has been a pleasant surprise with a consistent flow of sponsorship that’s growing. In person events that I and Robert Rose speak at. The masterclass series of small workshops in different cities across the U.S. have been successful for driving registrations to the CMWorld event.
We have one person in charge of Internal content curation and repurposing that drives subscribers.
Do you believe that email marketing is dead or still very much alive? Why?
Not at all. It’s the most important thing we do. It’s harder to cut through the clutter but if you do, you get the lion’s share of attention.
Ready to Up Your Content Marketing Game?
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Get a preview of Content Marketing World’s blockbuster lineup with Measuring Your Content Marketing Box Office Success, featuring advice from industry thought leaders Michael Brenner, Julie Fleischer, and of course, Joe Pulizzi.
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The Big Picture of Content Marketing Strategy